Listed are a few examples of training and workshops we offer. Please check our website, local listings and flyers for dates and specifics on the next training and workshops.
To pay for a training or workshop online, click here or scroll toward the bottom of the page.
Basic Mediation Training
This training is designed for those who want to learn the general practice of mediation. It examines the procedures, skills and strategies used by mediators. The training is highly interactive and is approved by the Massachusetts Bar Association. It is the first step required to enter the field of mediation.
Elder Affairs Training
Training includes a curriculum for both the professional who is trained in mediation and the professional who is in Eldercare.
Subjects covered are: characteristics & challenges of Elder/Adult family mediation, working with large, dispersed family groups, obstacles to bringing parties to the table, and mediator neutrality & other ethical challenges.
Landlord / Tenant Workshop
The workshop covers a wide variety of topics including for Landords and Tenants: When rents can be raised (rent regulation), good cause required for evictions, interest on security deposits, common lease problems, resolving habitability issues, sub-leasing and sub-tenancies. Rent control and eviction protections, getting security deposits back, dealing with habitability problems, breaking leases, resolving roommate issues and mediating landlord/tenant disputes.
Workplace Conflict Training
This training is designed for managers, supervisors, team leaders, human resource personnel and customer service staff. The workshop teaches a proven problem-solving model and practical skills to help deal with conflict between staff, management, and customers.
To pay and register online, select type of training and workshop from the drop down menu and click the Pay Now button.