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Conflict Essentials - Session Three

Learn conflict analysis, review cultural messages about conflict and gain strategies for use in daily life.

  • Can be taken concurrently with Intro to Mediation or Workplace Conflict.

Conflict Essentials

12 hours – 8 sessions

12 hours
8 sessions		 Thursday
4 PM - 5:30 PM
1.5 hours		 3/9, 3/16, 3/23, 3/30,
4/6, 4/13, 4/27, 5/4		 $150-$350
Session One
March 9, 2023
  • What is conflict?
  • How have I conceptualized conflict in my life?
    • Session Two
    March 16, 2023
  • Conflict matrix
  • What are the major patterns of conflict response?
    • Session Three
    March 23, 2023
  • Analyzing conflict
  • How can I think about conflict analytically?
    • Session Four
    March 30, 2023
  • Positions & interests
  • How do I search conflicts for the real issues?
    • Session Five
    April 6, 2023
  • Active Listening
  • What should I do to be a better listener?
    • Session Six
    April 13, 2023
  • Emotions & conflict
  • How are emotions & feelings related to conflict?
    • Session Seven
    April 27, 2023
  • Looping & Reframing
  • What to do to show I’m trying to understand?
    • Session Eight
    May 4, 2023
  • Managing Toxicity
  • What does research say about toxic polarization?
    •
    Earlier Event: March 22
    Introduction to Mediation — Qualification Course - Session One
    Later Event: March 29
    Workplace Conflict Management Course — Session Five
    Testimonials

    “I was terrified when I came into the court. It seemed like the end of the world. Thanks to my compassionate and understanding mediators, I was able to have a productive conversation with someone I considered an adversary. I couldn’t believe we were able to work it out without going in front of a judge. Thank you MVMP.”

    – Small Claims Client

    “I was really not looking forward to mediation. But it turned turned out to be relatively pleasant. I really enjoyed working with the two of you. I plan to recommend mediation to others.”

    – Divorce Client

    “You brought us all together. It was awesome. I am so relieved. All our people felt uplifted, more united and part of a team. In particular one Board member said she felt she was taken care of with kindness and wisdom. We all know each other much better, have defined our work together and are in such better shape than we were when we started. Thank you MVMP.”

    – Facilitation Client

    “If you have the chance to do Conflict Coaching, DO IT! It was eye opening for me. My coach was kind, insightful and such a great listener. Most importantly, I learned so much about myself and about how I handle conflict. I now have a good, solid conflict management plan for the future.”

    – Conflict Coaching Client

    “It was valuable to help me handle a current conflict in my workplace. Putting a positive spin on conflict was an eye-opener for me. It gives me a structure to address problems. We had a very serious conflict at work recently so this is very important and relevant to me right now.”

    – Workplace Conflict Management Services